0345s
Many companies in the UK prefer non-geographic numbers as their contact numbers. 0345 contact numbers are frequently used by the public sector, government bodies, retailers, financial organisations, statutory bodies and many other companies, large and small. 0345s are popular because they offer a national presence while still being charged at standard rates.
How Much Does It Cost to Call a 0345 Number on TalkTalk?
We’ve gathered TalkTalk’s pricing (as of late 2025) to show you the cost for calls made from a landline or from a Pay As You Go line:
- If you are on a broadband and phone bundle with inclusive minutes (for example, a landline ‘Anytime UK calls’ inclusive plan) then calls to 0345 numbers should typically be included in your inclusive minutes and incur no additional per-minute cost. This is because 0345 numbers are classified as being charged at the same rate as geographic numbers (01/02). For example, from a TalkTalk landline with inclusive minutes, calling 0345 would cost the same as calling a standard UK landline.
- If you do not have inclusive minutes (for instance, a pay-as-you-go or certain voice-only packages), then TalkTalk’s published rate for calls to 0345 (and 0300) numbers from mobile out-of-bundle is 50 pence per minute.
- From a fixed landline out-of-bundle, TalkTalk lists 12.5 pence per minute for standard UK landlines, which implies 0345 calls would be at or below that rate when inclusive minutes are not available.
Key Regulatory/Legislation Updates in 2025:
- Ofcom’s rules confirm that calls to 03 numbers (such as 0345) must cost no more than calls to geographic 01/02 numbers and must be included in inclusive minutes in the same way as 01/02 numbers.
- From 17 January 2025, new rules require telecom providers to state any price rises in contracts in clear pounds and pence, removing inflation-linked vague rises. From 1 February 2025, the regulation of premium-rate services transferred to Ofcom, under the Regulation of Premium Rate Services Order 2024.
At-a-Glance Pricing (2025 Data)
| Scenario | Typical cost from TalkTalk |
| On a landline broadband/phone bundle with inclusive minutes | Included (no extra cost for 0345) |
| On a landline bundle without inclusive minutes or out-of-bundle | 12.5 pence per minute |
| From a mobile, out of bundle | 50 pence per minute |
| Regulatory minimum for 03 numbers | Cost must be no more than standard UK landline (01/02) calls |
What Does This Mean for You?
- If you’re a TalkTalk customer with a phone bundle that includes UK landline calls, then calling a 0345 number will likely be free.
- If you are not on inclusive minutes, you should check your specific plan: from a mobile especially, the cost could be significantly higher than from a landline.
- If you are a business using 0345 numbers, you can be confident that large extra call charges (premium rates) do not apply by regulation. So, your customers are protected from excessive costs.
- Always check your plan’s ‘inclusive minutes’ terms and the specific out-of-bundle rates from your provider.
- If you are advertising a number, make sure you declare any applicable call cost where required (especially if non-standard rates apply).
Still have questions?
Why not call our team on 0330 332 0400 or visit our dedicated 0345 page?
