If you’re a Plusnet Mobile customer, you may be wondering what it costs to call a standard UK landline number i.e. 01 or 02? With Ofcom’s latest regulatory changes and annual price adjustments by UK networks, 2025 has brought updated charges and clearer rules around call pricing.
This guide explains the current costs, new regulations, and what Plusnet Mobile customers can expect throughout 2025.
So, what are 01 Numbers?
01 and 02 numbers are standard UK landline geographic numbers – widely used by businesses and organisations across the UK.
By regulation, these numbers must be charged at the same rate as standard national landline calls. They are not premium rate and do not carry additional service fees.
2025 Plusnet Mobile Call Charges to 01 Numbers
As of 2025, Plusnet Mobile applies the same out-of-bundle rate to calls to mobiles and landlines.
Standard Call Charges (2025)
| Number Range | Description | Cost from Plusnet Mobile (Out-of-Bundle) |
| 01 & 02 numbers | Standard UK landlines | £0.40 per minute |
| 03 numbers | Non-geographic but charged like geographic | £0.40 per minute |
| 0800 & 0808 | Freephone | Free |
| UK mobile numbers | Calls to any UK mobile when out-of-bundle | £0.40 per minute |
If your Plusnet plan includes inclusive minutes, calls to 01 and 02 numbers usually cost nothing extra.
Why Have Call Rates Changed in 2025?
1.Annual Price Adjustments
Many UK networks, including Plusnet, implement price increases each year based on inflation and contractual terms. In March 2025, Plusnet’s annual adjustment affected the cost of out-of-bundle calls.
2. Updated Ofcom Regulations (February 2025)
Ofcom introduced changes to its General Conditions (notably C2.11 and C2.12), requiring:
- More transparent communication of call charges
- Clearer distinction between access charges and service charges
- Greater consistency across networks
While these rules don’t directly increase call charges, they standardise how pricing is explained and ensure fairness for callers.
Are Calls to 01 Numbers included in your allowance?
Most Plusnet Mobile plans include unlimited minutes, meaning calls to 01 numbers are usually free.
However, the out-of-bundle rate applies if:
- You’ve used up your inclusive minutes
- You are on an older plan with limited allowances
In these cases, the cost reverts to £0.40 per minute.
Is Plusnet Mobile still operating in 2025?
Plusnet Mobile stopped taking new customers and is gradually transitioning existing customers over to EE (its parent company).
If you are still on a Plusnet Mobile plan in 2025, your service remains active and the above call pricing applies until your account is migrated.
Final Thoughts!
Calling an 01 number on Plusnet Mobile in 2025 is simple:
- £0.40 per minute out-of-bundle
- Free if included in your allowance
- Regulated under updated Ofcom transparency rules
For businesses and callers alike, understanding these costs helps avoid unexpected charges and ensures clear communication.
Find out more online or call 0330 332 0400.
