So, how much is it to call 0345 from Tesco Mobile?
Here’s what to expect & points to check:
Short Summary:
On Tesco Mobile, calls to 0345 numbers are not always included in your inclusive minutes bundle. If you exceed your allowance or you are on certain tariff types, you could pay up to 55p per minute for an 0345 call.
So while 0345 numbers are normally designed to cost the same as standard landline calls (01/02) under regulation, the actual cost depends on your plan.
Key points you should know:
- The prefix 0345 belongs to the ‘03’ non-geographic range, meaning under regulations from Ofcom, calls to 03 numbers must be no more expensive than calls to standard UK landline numbers (01/02). They should also count toward inclusive minutes and bundles in the same way.
- In practice, providers like Tesco Mobile treat calls to some non-geographic numbers differently when they fall outside inclusive allowances or special tariff terms. For example, Tesco’s pay-monthly rate sheet lists ‘Calls 55p per minute’ for calls not included in your allowance.
- On Tesco Mobile’s pay-monthly tariff page, it explicitly lists 0345 numbers at ‘55p/min’ in the section of calls that are not included in your monthly allowance.
- On pay-as-you-go bundle formats with Tesco, if a number is not part of your inclusive minutes, then the base call cost applies. (E.g., standard rates apply once allowances are used up.)
At a glance prices:
Here’s a simplified table for calling a 0345 number from a Tesco Mobile phone in 2025:
| Scenario | Approximate cost (per minute) |
| On a pay-monthly tariff where 0345 calls are included in your inclusive minutes | Effectively £0 (i.e. included) |
| On a pay-monthly tariff, where inclusive minutes are used up / 0345 calls are excluded | 55p per minute (as per Tesco’s published out-of-bundle rate) |
| On a pay-as-you-go plan with non-inclusive minutes remaining | Standard rate applies (for example, 25p/min base for ‘any standard UK number’ in some Tesco PAYG tariffs) |
| From a competitor or landline (for comparison) | Calls to 03 numbers should be charged no more than standard landline rate; check your specific provider’s terms |
What This Means for Businesses:
- When displaying 0345 numbers to customers, businesses should state: ‘Calls to this number should be included under most mobile plans’ inclusive landline minutes,’ adding: ‘Please check your mobile provider’s terms, especially if you are on pay-as-you-go or have exceeded inclusive minutes.’
- If businesses get many calls from mobile numbers, particularly from pay-as-you-go customers or people with older/cheaper plans, they might want to track whether cost to caller is impacting willingness to call them. If so, it’s worth considering whether an ‘0800’ free-to-caller number or alternative 03 prefix (if fully inclusive) is worth offering in the future.
What to Keep in Mind?
- Always cross-check any provider’s out-of-bundle rates, because even though regulation says 03 numbers should be treated like 01/02, the ‘inclusive minutes’ vs ‘out-of-bundle’ nuance can mean increased cost to the caller.
- 0345 numbers advertised publicly or in marketing materials often have a polite short explanatory note like: ‘Calls will be included under most inclusive mobile minutes — if you’ve used up your inclusive minutes or are on pay-as-you-go, your provider’s standard rate will apply.’
- For Tesco Mobile customers: Check whether 03 numbers are included and whether your contract or top-up bundle covers them — because if not, a 55p/min rate may apply.
- On the regulatory side: Changes continue to emphasise greater transparency for mobile/out-of-bundle charging.
In Conclusion
In simple terms: if you use a Tesco Mobile phone and your tariff covers 01/02/03 inclusive minutes, calling your 0345 number will likely cost nothing extra. If not or if you’ve exceeded their inclusive minutes, you could pay around 55p per minute, according to Tesco’s published rates.
For more info, call 0330 332 0400 or visit our dedicated 0345 page.
