If you’re dialing a 0345 number in the UK, here’s what you need to know when you’re using Vodafone.
0345 numbers are ‘non-geographic’ i.e. UK wide. According to the regulatory rule, calls to these numbers must be charged no more than calls to ordinary geographic landline numbers (i.e. 01 or 02 numbers).
Below we show how this works on a Vodafone mobile plan, what you should expect and what to watch out for.
What to expect when calling a 0345 number on Vodafone:
When you call a 0345 number on Vodafone, the exact cost depends on your specific plan:
- If your monthly contract includes unlimited or a large number of minutes (or even ‘all UK calls’), then 0345 calls are often treated just like a call to an 01/02 number and are included in your minutes.
- If your plan have limited minutes (or it’s pay-as-you-go) and you’ve exhausted your allowance, then you’ll typically pay a per-minute fee for calling 0345 numbers.
- Importantly: the regulator Ofcom states that calls to numbers beginning “03” (which includes 0345) must cost the same as calls to 01/02 numbers.
Vodafone’s ‘Charge Checker UK’ page shows a general tool for out-of-plan calls however, it’s always wise to check your exact tariff if you’re unsure.
So, what you might expect in 2025 when calling a 0345 number on Vodafone?
Your price guide
So, what might you expect in 2025 when calling a 0345 number on Vodafone?
| Vodafone Plan Type | Monthly Fee | Cost for calling a 0345 number | Notes |
| Pay-Monthly with inclusive UK landline minutes | £ varies | Included (if 01/02 calls included) | Treated like a normal landline call. |
| Pay-Monthly with limited minutes | £ varies | 55 p per minute | Based on limited minute plan, after allowance used. |
| Pay-As-You-Go (no bundle) | £0 usage only |
35 p per minute | Standard per-minute rate (no inclusive minutes). |
Notes: Tariffs may vary and Vodafone may have updated pricing. Always check your specific plan terms.
What this means for businesses using a 0345 number
If you are a business using a 0345 number, you may like to take note:
- You can reassure callers that calls to your 0345 number should cost no more than calling a standard UK landline (01/02) provided their plan includes landline minutes.
- Encourage customers to check their plan’s ‘inclusive landline minutes’ if they’re unsure how the call will be billed – especially if they are on a limited-minutes mobile plan.
- Remember: if a mobile customer has used up their inclusive minutes or has a plan where 01/02 calls are charged, the 0345 call may incur a per-minute charge.
In Conclusion
For many Vodafone customers on good mobile plans, calling a 0345 number will incur no additional cost beyond your usual calls to UK landlines. If you’re on a more basic or limited plan (or pay-as-you‐go), then expect a per-minute charge (35p–55p or more) unless your plan includes them.
As regulation mandates 03/0345 numbers are cost-equivalent to 01/02, businesses can rest assured that callers enjoy call cost clarity and confidence.
Still have 0345 questions? Call 0330 332 0400 or click online.
