Are 0800 numbers free from landlines?

Everyone in the UK will, at some point or another, need to call an 0800 number. They can be for information, bookings or general company numbers. The question on everyone’s minds is: are they free?

0800 numbers can be bought by any business for customers to ring. Around 90% of UK customers are aware of the costs associated with 0800 numbers, which makes them a fantastic marketing tool.

Number starts with Description Cost from landlines per minute (approximate) Cost from mobiles per minute (approximate)
0800 number Freephone service Free Free

The usual ways in which consumers call numbers are from mobile phones and landlines. Mobile phone usage has risen considerably in the past twenty years with new and exciting technology coming out all the time. Even with mobile phones, it has been shown nearly a third of users make no traditional voice calls in a week. The use of landlines has steadily decreased over the years but still remains a popular choice due to signal failure of mobiles and costs set by networks.

Calling from an 0800 number is known as a Freephone service. Therefore, calling from a landline is completely free! This is essential for customers to know, as rising costs of customer service calls is drastically becoming a huge problem. Being aware that 0800 numbers from a landline is free, will allow customers worry free calling.