If you are using 02 within the UK, calling a 0808 number is absolutely free. This is regardless of the tariff you are using. Before 2015 you had to pay to call this number. However, in June 2015 the UK government passed a legislation to make it simpler for customers to understand call charges. It is thanks to this legislation that calling 0808 is now free. Customers on 02’s Pay Monthly who pay for their mobile usage regularly also enjoy free calls to any 0808 contact numbers for business.
Before the government passed the legislation in 2015, it would have cost you 20p per minute to make a call to 0808. While such an amount looks little, the amount may accumulate to significant money if, for instance, you make regular calls to a customer service team. Just like O2 customers on Pay Monthly, those on Pay & Go also enjoy free calls to 0808 under their SIM-only deal.
Calling 0808 from outside the UK is, however, not free regardless of the mobile network you are on. The amount you are charged when calling 0808 from UK depends on the country you are calling from. However, thanks to cheap roaming rates, calling from other European countries is relatively inexpensive.
|Number starts with||Description||Cost from landlines per minute (approximate)||Cost from mobiles per minute (approximate)|
|0808 number||Freephone service||Free||Free|